//

‘Got commentary? 4 steps to feed it into the CX machine’ featured in Business 2 Community

‘Got commentary? 4 steps to feed it into the CX machine’ featured in Business 2 Community

iModerate

Apr 16, 2015

Share It

Business 2 Community recently featured an article written by Partner and Head of Marketing Adam Rossow that outlines four steps companies can take, starting today, to transform their consumer feedback into an improved customer experience.

Read the article here >>>

iModerate’s online qualitative interviews have been enormously helpful to us during the concept testing phase of research. iModerate provides us with invaluable feedback from a nationally representative group of Americans within a very short time frame. Not only do we get this data quickly, but it is also high quality. iModerate’s moderators are skilled at asking questions that yield useful responses. iModerate reports provide information that’s more than interesting, it’s actionable.

Sara Bamossy, Senior Strategic Planner, Saatchi & Saatchi LA